Cafe Incharge/Supervisor

**Summary:** Be part of an extraordinary lifestyle that embodies the transcendent meeting of diverse cultures, minds, and communities with us **in Roast Specialty Coffee by Missan Group**. The Manager will be responsible for the overall daily operations of the outlet, facilitating customer service, staff management, meeting sales & financial targets ensuring efficient running of our Outlets assigned to you as a team player whilst meeting customer, employee & management expectations. **Key Responsibilities:** · Develop outlet strategies to raise customers pool, expand outlet traffic and increase the profitability. · Good Knowledge in Coffees and specialty coffee's. · Managing outlet operations and ensure that company policies and guidelines are adhered by the team members. · Meet sales target/goals by motivating, mentoring, training, and providing feedback or reviews to the outlet staff. · Manage and overseas outlet operations, marketing and increasing sales & profitability. · Manage loss prevention of machines & equipment’s through proper maintenance and service. · Advanced team player with proficient in technical skills in MS – Office (Excel, Word, Power point) and POS Software’s in Café outlets. · Report on buying, top & least selling, customer trends, profits, and daily reports to the respective departments via proper communication channel. · Deals with all the issues that arise from the customers or staff. · Deliver superior service and maximize the customer satisfaction. · Coordinate with the staff and team members in promoting the brand in the local community through word -of-mouth, the social media marketing and restaurant events to reach a broader audience. · Controls cost and identify measures to cut waste of products & Foods. · Organize and supervise shifts and make sure employee will taking laves as per the Annual Leave & Absence Policy. · Regularly view product quality and research new vendors in the market with less costs and to communicate/coordinate via proper channel to the specified departments. · Manages services and ensure that the highest standards of customer service implemented in the shop · Make sure that each team member is motivated to work, accordingly by giving support on training, and precise instructions at workplace · Train new and current employees on proper customer service. · Coordinate with the digital marketing team with regards to the photography, uploading in the google on daily basis. · Extensive F&B knowledge with the ability to recall the ingredients and dishes to inform customers and staff. · Strong leadership, proactiveness, motivational, people skills and financial management skills. · Minimum sale of day should be achieved in the outlet you are responsible. · Even freshers who have the managerial skill can apply for it. Job Type: Full-time Pay: AED2,500.00 - AED4,000.00 per month Application Question(s): * Previous salary received * How many years UAE experience * PIC (Person In Charge) Completed * What is your visa type(Own visa/ Freelance Visa/ Spouse Visa/ Visit Visa/ Cancellation) * Salary Expectation * Do you have coffee Experience? * Do you have a valid UAE driving license? Work Location: In person