General Manager - Sales & Marketing

**Job Title:** General Manager – Sales **Location:** Sharjah, Hamriyah Free Zone (FZE) **Employment Type:** Full-Time **Position Overview** We are seeking a results-driven and experienced **General Manager – Sales** to lead and manage regional and international sales operations for a petrochemical manufacturing company. This role will oversee Business Development Managers (BDMs) and Sales Coordinators across the **Africa, MENA, and GCC regions**, ensuring strong market penetration, revenue growth, and operational efficiency. The ideal candidate will bring deep expertise in **chemical manufacturing or distribution (solvents, lubricants, specialty chemicals, and raw materials)**, along with a strong track record in **sales leadership, team development, and international business expansion**. This role also requires hands-on involvement in **export operations, client relationship management, and resolving commercial challenges**. **Key Responsibilities1. Leadership & Team Management** * Lead, mentor, and manage BDMs and Sales Coordinators across local and international markets. * Develop a high-performance sales culture through coaching, training, and continuous development. * Manage both in-office and remote teams, ensuring alignment with business goals. * Drive recruitment, onboarding, and retention of top sales talent. **2. Sales Strategy & Market Expansion** * Develop and execute comprehensive sales strategies to expand market share across Africa, MENA, and GCC. * Identify new business opportunities, end-users, and distribution channels. * Lead new product development initiatives aligned with market demand. * Strengthen brand presence through strategic partnerships and customer engagement. **3. Target Setting & Performance Management** * Design and implement KPIs, sales targets, and commission structures. * Monitor individual and team performance against targets and market objectives. * Analyze sales data, identify gaps, and implement corrective actions. * Ensure consistent top-line growth and profitability. **4. Client Relationship & Business Development** * Build and maintain long-term relationships with key clients, distributors, and partners. * Lead negotiations and commercial discussions with major accounts. * Actively pursue new leads and expand the customer base across international markets. **5. Operations, Export & Issue Resolution** * Oversee export sales operations, including shipment planning, documentation, and compliance. * Resolve issues related to **shipment delays, payment collections, credit terms, and documentation discrepancies**. * Ensure smooth coordination between sales, logistics, and finance teams. * Manage sample distribution and support trade show participation and follow-ups. **6. Reporting & CRM Management** * Implement and manage CRM systems for pipeline tracking and performance monitoring. * Ensure accurate and timely reporting of sales activities, forecasts, and results. * Provide strategic insights and data-driven recommendations to senior management. **7. Administration & Coordination** * Oversee administrative functions including travel planning, expense approvals, and operational budgets. * Ensure adherence to company policies, procedures, and compliance standards. **Qualifications & Experience** * Bachelor’s degree in **Chemical Engineering, Business, or related field**. * MBA in Marketing or Master’s in International Business is preferred. * **5–10 years of UAE experience** in sales leadership within **chemical manufacturing or distribution**. * Proven experience managing **international and remote sales teams**. * Strong exposure to **export markets and specialty chemical trading**. **Skills & Competencies** * Strong leadership and team-building capabilities. * Excellent negotiation and client relationship management skills. * Expertise in **sales strategy, KPI design, and performance management**. * Proficiency in **CRM systems, MS Office, and sales analytics tools**. * Strong understanding of export logistics and international trade processes. * Analytical, detail-oriented, and results-focused mindset. * Ability to multitask and perform effectively in a fast-paced environment. **Additional Requirements** * Valid UAE Driving License. * Willingness to travel internationally as required. **What We Offer** * Competitive salary package based on experience. * Performance-based incentives and bonus structure. * Opportunities for career growth and professional development. * A collaborative and dynamic work environment within a growing organization. Work Location: In person