IT Support

We are seeking a skilled and proactive IT Support Engineer to join our team. The ideal candidate will be responsible for maintaining computer systems, troubleshooting technical issues, and providing support to ensure smooth IT operations across the organization. **Key Responsibilities:** * Provide technical support for hardware, software, and network-related issues * Install, configure, and maintain computer systems and applications * Monitor and maintain IT infrastructure. * Respond to helpdesk requests in a timely and professional manner * Diagnose and resolve technical faults, escalating when necessary * Ensure system security and data protection measures are in place * Maintain documentation of systems, processes, and troubleshooting steps **Requirements:** * Bachelor’s degree in information technology, Computer Science, or related field * Proven experience as an IT Support Engineer or similar role * Strong knowledge of Windows, macOS, and common business applications * Familiarity with networking concepts (LAN/WAN, routers, firewalls) * Excellent problem-solving and communication skills * Ability to work independently and as part of a team **What We Offer:** * Competitive salary * Opportunities for professional growth * Friendly and collaborative work environment Work Location: In person