Maintenance Supervisor

**Job Description for Maintenance Supervisor** **Reporting Line: To the Project Manager** **Job Summary** Oversees all installations, repairs, refurbishment and upkeep activities across a portfolio of leased properties. Manage a team of in-house technicians and external sub- contractors to ensure facilities are safe, functional, and visually pleasing for current and prospective tenants. **Key Responsibilities** * Keeping constant tracking of the maintenance schedules, updates and closing the tasks as per the priorities/deadlines. * Updating the maintenance job card, logs, on a daily basis for summarized reports before leaving the office. * Keep and maintain the maintenance materials, minimum stock level in hand or emergency call. * Follow up and check the required materials on regular basis. * Tracking the Purchase Order requests to omit delay and maintaining timely deliveries. * Inspect properties regularly to identify structural issues, system failures, or safety hazards (especially during adverse climatic conditions) * Train, and supervise a team of maintenance technicians, assigning work orders based on priority and skill level. * Develop and execute a comprehensive preventative maintenance program for HVAC, electrical, and plumbing systems to minimize downtime and costly emergency repairs. * Act as a point of contact for complex maintenance escalations, ensuring repairs are completed promptly to maintain high tenant satisfaction. * Coordinate "make-ready" refurbishment of vacated units to ensure they are in move-in condition for new tenants. * Ensure all properties adhere to local building codes, health and safety regulations, and environmental standards. * Update the petty cash reimbursements as per the requirements from the accounts/administration department. **1 Tenant Move In:** * conducting technical inspections and overseeing repairs to documenting the unit's condition to prevent future disputes. * Conducting a thorough walk-through (pre-key handover) to ensure all repair, painting, and cleaning tasks are completed to company standards. * Completing and signing the move-in inspection checklist with the property manager or tenant to agree on the unit’s condition. **2 Tenant Vacating:** * Perform a thorough, in-person inspection of the unit and report to the leasing manager prior to releasing the “clearance certificate”. * Identify and document damage that goes beyond "normal wear and tear" (e.g., holes in walls, broken fixtures, stained carpets). * Compare the current state with the initial move-in checklist to differentiate between new damage and pre-existing conditions. * Take detailed photos or videos of all findings to support any security deposit deductions, reducing the risk of disputes. * Use the vacancy time to perform maintenance that is difficult while occupied, such as servicing HVAC units, replacing air filters, and checking for leaks. **Hand Over Responsibilities Upon Leaving for long vacation, Resignation or Termination** * Upon the supervision of Project Manager/Engineer, the departing supervisor must account for all physical tools and company-owned materials/assets. * Provide a complete list of all tools, specialized equipment, and materials currently in stock or being used for ongoing maintenance. * Return all company-issued devices, such as laptops, mobile phones, and tablets, ensuring they are unlocked or that passwords have been shared. * If applicable, return the keys and fuel cards for company maintenance vehicles, along with recent service and mileage logs. **Note: Successors need a clear "roadmap" of current work to maintain property standards.** * List all active work orders, their current status (e.g., in progress, pending parts), and immediate deadlines for the coming weeks. * Provide documentation for recurring maintenance tasks, such as HVAC filter changes, pool chemical testing, or emergency fire alarm drills **Requirements & Skills** * Experience: Typically, 2–5 years of experience in property maintenance, with at least 2 years in a supervisory role. * Technical Proficiency: Deep knowledge of HVAC, plumbing, electrical, and carpentry trades. * Certifications: Professional certifications like HVAC certification or Certified Maintenance & Reliability Professional (CMRP) are highly preferred. * Leadership: Proven ability to manage schedules, motivate a diverse team, and handle conflict. * Communication: Strong interpersonal skills for interacting with managers, owners, and dissatisfied tenants. * Software: Proficiency with Property Management Systems (PMS) or Computerized Maintenance Management Systems (CMMS). Job Type: Full-time Work Location: In person