Principal Software Engineer

##### **Job Purpose** At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we’re always at the forefront, pushing boundaries. We are seeking an experienced Principal Software Engineer – ERP Platform to design, implement, and operate resilient platform strategies to enable scalability, performance and stability using cloud and hybrid capabilities as part of a major Cloud ERP transformation and its ongoing service operations. **This is a 36-month fixed-term contract based in Dubai, with 5 days per week in the office.** As Principal Software Engineer – ERP Platform, you will take end to end accountability for defining and governing platform standards, ensuring maintainability, enabling safe upgrades, and sustaining scalability, performance, and stability of a single ERP platform supporting multiple entities. You will engage with internal and external stakeholders, lead technical design reviews, and ensure production grade migration outcomes aligned to corporate standards and technology strategy. In this role, you will: * Lead the technical design, development and deployment of complex software solutions across teams. Carry out effective technical design reviews to ensure that the right architecture patterns are used by engineering teams. * Champion development of best engineering practices and modernization techniques including process automation, lean software development, built-in-quality, test driven development, agile practices, optimal pairing strategies and timely root cause analysis and blameless incident post-mortems. Support defining and refining the software engineering playbooks for use by relevant people in Technology. * Provide technical leadership and partner with cross-functional teams during discovery phase and in the development of high level design of medium to large projects. * Drive proof-of-concepts and implement prototypes to validate ideas. Investigate, debug and fix complex issues involving corner cases and rare conditions. * Identify and develop framework, tools and practices to improve delivery quality of technology solutions and productivity of engineers. * Responsible for the measurement and monitoring of engineering metrics that enable agility, scalability, data quality and reliability of technology solutions across the enterprise. * Contribute to the creation of world class engineering practices, play books and artefacts required to drive technical career of software engineers in line with the software engineering strategy. * Support and guide the team of engineers in working autonomously in multi-disciplinary release trains. * Ensure optimal use of enterprise application platforms, tools and libraries in line with the approved technology architecture and associated Software Vendors. * Maintain a thorough understanding of interdependences and limitations within assigned technology area and solution operational context. * Provide leadership, guidance and ongoing engagement with technical teams in the effective technical documentation of developed software. * Manage multiple assigned teams, with accountability for hiring top talent, define development goals, manage performance, mentor and coach. * Guide and support software engineering team definition decisions and staff movements according to program requirements, staff capability and development. ##### **Qualification** To be considered for this role, you must meet the below requirements: * Degree or Honours (12+3 or equivalent) in Computer Science, Engineering, Information Systems, or a related discipline. * 8+ years of experience in Information Technology, including engineering and operating enterprise‑grade cloud and/or hybrid infrastructure in a 24/7 environment. * Ability to define and govern enterprise ERP platform standards across application, and integration layers * Strong experience establishing platform principles, guardrails, and reference patterns to prevent fragmentation * Ability to enforce standard usage of platform capabilities, minimizing customisations and deviations * Experience designing platforms with clear separation of concerns to reduce upgrade and support effort * Experience in defining ERP platform upgrade strategy, including release cadence and Controlled adoption of new features. * Experience with capacity planning, workload isolation, and growth forecasting * Ability to evaluate and tune platform components to support peak and seasonal loads * Strong understanding of end to end performance characteristics of ERP platforms * Experience diagnosing and resolving cross layer performance bottlenecks (application, database, integration, infrastructure) * Experience designing resilient implementations with failover, recovery, and redundancy * Experience in establishing platform observability sta