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Sway home service

Receptionist

Sway home service

Dubai, DU, AEFull-timeالتسويق والمبيعات٢٥ نيسان ٢٠٢٦

تفاصيل الوظيفة

Job description: **Job Title: Receptionist – Beauty Salon** **Location:** Dubai, UAE **Employment Type:** Full-time **About Us** We are a premium beauty salon dedicated to delivering exceptional services and luxury experiences to our clients. We are looking for a highly organized and experienced Operations Manager to oversee daily operations and drive business growth. **Key Responsibilities** * Oversee and manage the daily operations of the salon (staff, bookings, customer service, and service quality) * Ensure smooth coordination between departments (hair, nails, massage, facial, home service teams) * Monitor staff performance, attendance, and productivity * Maintain high standards of hygiene, service quality, and client satisfaction * Handle client complaints professionally and ensure quick resolution * Manage inventory, suppliers, and stock control * Prepare schedules and optimize staff allocation * Track sales, revenue, and KPIs to improve business performance * Implement and improve operational processes and procedures * Support marketing campaigns and promotional activities * Speaking Arabic is plus point. **Requirements** * **Minimum 2–4 years of experience in the UAE** in a beauty salon or spa (MANDATORY) * Arabic language is plus point. * Proven experience as an Operations Manager or similar role in the beauty industry * Strong understanding of salon operations, services, and customer expectations in Dubai * Excellent leadership and team management skills * Strong organizational and problem-solving abilities * Ability to work under pressure and manage multiple tasks * Good knowledge of booking systems and basic reporting * Excellent communication skills in English **Preferred Qualifications** * Experience managing home service beauty operations is a plus * Knowledge of Dubai Municipality rules and salon regulations * Background in customer experience or hospitality **What We Offer** * Competitive salary package * Performance-based incentives * Career growth opportunities * Dynamic and supportive work environment **How to Apply** Please send your CV with the subject line: **“Receptionist”** Job Type: Full-time Work Location: In person Work Location: In person