Restaurant Supervisor

**Key Duties and Responsibilities of a Restaurant Manager** **1. Staff Management** * Hire, train, and supervise staff (servers, cooks, bartenders, etc.) * Schedule shifts * Conduct performance reviews and provide feedback * Ensure compliance with labor laws and workplace safety * Implement disciplinary actions and performance development **2. Customer Service** * Ensure a high standard of customer satisfaction * Handle customer complaints and resolve issues efficiently * Monitor customer feedback and reviews to improve service **3. Financial Management** * Manage budgets, forecasts, and financial reporting * Monitor expenses and profitability * Control food, beverage, and labor costs * Manage cash handling, POS systems, and bank deposits * Manage delivery payments, online and on calls. **4. Inventory and Supplies** * Order food, beverages, and other supplies * Monitor stock levels and reduce waste * Work with vendors and suppliers to ensure timely deliveries **5. Compliance and Safety** * Ensure compliance with health and safety regulations * Maintain cleanliness and hygiene standards * Coordinate with local health departments and pass inspections **6. Marketing and Promotion** * Implement marketing campaigns and promotional events * Maintain an active social media presence * Build customer loyalty programs * Use Emails as communication . **7. Operational Oversight** * Supervise day-to-day operations of the restaurant * Maintain equipment and schedule repairs when needed * Develop and enforce standard operating procedures (SOPs) **8. Strategic Planning** * Analyze restaurant performance and identify areas for improvement * Set sales goals and develop plans to meet them * Introduce new menu items in collaboration with chefs Job Type: Full-time Pay: AED4,500.00 - AED5,000.00 per month Work Location: In person