Sales Coordinator

**Role Overview** Supports the sales team in daily operations, acting as a key link between sales, customers, and internal departments. This role ensures smooth workflow from customer inquiry to delivery and ongoing support. **Key Responsibilities** * **Customer Communication** Respond to customer inquiries via phone, email, or in person and provide accurate information about products or services. * **Sales Documentation & Order Support** Prepare and process quotations, sales orders, confirmations, and related paperwork. Ensure all documents are accurate and submitted on time. * **Coordination & Follow-Up** Work closely with sales executives, logistics, finance, and other internal teams to ensure timely order fulfillment and delivery. * **Reporting & Data Maintenance** Maintain organized records of sales activities, update CRM or sales systems, and prepare regular reports for management. * **Administrative Support** Assist the sales team with scheduling meetings, preparing presentations, and handling routine admin tasks. * **Customer Relationship Support** Track customer interactions and follow up where needed to ensure satisfaction and resolve issues promptly. **Skills & Qualifications** * **Education:** High school diploma minimum; Diploma or Bachelor’s in Business, Marketing, or related field preferred. * **Experience:** Typically 1–3 years in sales coordination, administrative support, or customer service — more for senior roles. * **Technical Skills:** Good command of **MS Office** (Excel/Word), familiarity with Zoho Book. * **Communication:** Strong verbal and written communication skills in English — Arabic is often a plus. * **Organisation:** Excellent organisational and multitasking abilities with attention to detail. **Work Environment** * **Full-time, on-site role** * Collaboration with cross-functional teams (sales, logistics, finance, customer service) * Often reports directly to **Sales Manager** or **Head of Sales** Job Types: Full-time, Permanent Pay: AED2,000.00 - AED3,000.00 per month Work Location: In person