Tech Lead- MSD (Microsoft Dynamics)

You will Join our Dynamics CRM Development team as a pivotal contributor to the Lead the full development and support lifecycle. In this role, you will build & maintain innovative features for Dynamics CE Online, collaborating closely with Developers, Product Managers, Solution Architects and Senior Stakeholders to transform business needs into high-performing digital solutions. Primary Responsibilities & Key Duties: * Solution Design & Strategy: Lead Architecture and solution Design for Dynamics 365, Lead grooming sessions with business users to provide optimal solutions, accurate estimations, and detailed sub-tasks for every user story. * Development: Execute end-to-end MS Dynamics CE implementations, including high-level customizations, UI/form & plugins & workflows development, Power Automate development, Security configuration, reporting/dashboards configuration and technical/business documentation. * Module Expertise: Extensive hands-on development across Sales, Customer Service, Customer Voice, and Power Pages. * System Integration: Manage seamless integrations using Web API, REST/ODATA, and SOAP endpoints, while utilizing Visual Studio and source control for versioning. * Platform Maintenance: Proactively monitor, troubleshoot, and maintain the CRM platform to ensure zero-friction operations and rapid defect resolution. * Agile Collaboration: Work within a Scrum framework, conducting stakeholder demos and collaborating with the architecture team to ensure designs meet all technical and business requirements. * Leadership: Mentor Senior & Junior developers and ensure they know & follow the standards and best practices. **Requirements** * Minimum of 8 years of extensive work experience using MS Dynamics CRM 365. * Strong and solid hands-on Experience as MS Dynamics developer involving MS Dynamics cloud offering configuration, development of Customizations and extending capabilities of the platform (like Workflows / Plugins). * Strong experience with MS Dynamics Cloud Offering Modules including Customer Service Hub and its new features (e.g., Unified SLA / KB Article), Dynamics 365 Marketing (Outbound / Realtime), Customer Voice, and Sales and Power Apps and power pages. * String experience with Power Automate Cloud Flows * Strong and solid hands-on Experience as a developer with C#, ASP.net, .Net core and Web APIs. * Experience with Azure Synapse Link and Data Flows development * Experience with banking industry is preferred. * Experience of working in a fast-paced agile team * Strong planning, prioritization, analytical and problem-solving skills. * Excellent written and verbal communication skills. * Bachelor's degree/University degree * 8+ years of experience with prior experience in banking domain. * Experience working in Agile methodology. * Experience in Confluence and Jira * Experience working with product/ technology delivery teams and support