Account Manager

**Company Description** TransPerfect helps organizations optimize global operations by offering advanced language and AI solutions, seamless automation, and cutting-edge technology integrations. Through its GlobalLink® technology, the company simplifies multilingual content workflows by connecting with leading CMS, CRM, and marketing systems, reducing manual workload and enhancing efficiency. TransPerfect is a reliable partner for over 6,000 organizations worldwide, offering services in 200+ languages. With over 150 offices across six continents, TransPerfect blends global scale with innovation to empower brands to grow confidently. **We are currently seeking an Account Manager to join our Dubai office at TransPerfect.** **Role Description** As an **Account Manager**, you will be focusing on generating new business & serving as the first level of support to existing clients/accounts targeting the Travel industry and partly Retail/Real Estate. You will be a strong communicator, reliable, organized, and keen to kick-start your sales career. You will be ready to take responsibility and ownership of your clients and have a passion for driving new business opportunities and sales. **What you will learn:** * Establish and maintain excellent relationships with clients, sales staff and production colleagues worldwide. * Respond to client requests for new project initiatives. Collaborate with various members of the production and sales teams to assess the scope of work and produce cost estimates. * Assess the competitive landscape, develop project proposals, negotiate budgets and schedules with the client. * Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables. * Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service. * Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio. * Creatively problem solve to improve current new business development strategy * Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service * Excellent written, verbal English communication skills * Minimum Bachelor's degree or equivalent * Excellent problem solving and analytical skills * Strong interpersonal skills and can-do attitude * Effective time management * Minimum of 1 year experience in Sales or Client Services