Business Analyst

**Business Analyst — IT — Job Description** **Overview** An IT Business Analyst (BA) acts as the bridge between business stakeholders and technical teams to elicit requirements, design solutions, and ensure IT projects deliver measurable business value. **Key responsibilities** * Elicit, document, and validate business and system requirements using interviews, workshops, user stories, process mapping, and use cases. * Translate business needs into clear functional specifications, acceptance criteria, and user stories for development teams. * Create and maintain process flows, data models, wireframes, mockups, and system interaction diagrams. * Support solution design by collaborating with architects, developers, QA, and product owners to ensure feasibility and alignment with business objectives. * Prioritize requirements and maintain product/backlog grooming in Agile environments; write and refine user stories and acceptance tests. * Conduct impact analysis for change requests, assess risks, and define mitigation strategies. * Participate in testing activities: develop test cases, perform or coordinate UAT, log defects, and verify fixes against acceptance criteria. * Support project planning, estimation, and sprint planning; track requirements status and deliverable progress. * Perform data analysis, run reports, and validate data integrity to support decision-making and reporting needs. * Liaise with stakeholders across business units to manage expectations, provide status updates, and facilitate sign-offs. * Contribute to process improvement, documentation standards, and knowledge transfer; train end users and create user guides. * Ensure solutions comply with security, regulatory, and data governance requirements. **Required skills & qualifications** * Bachelor’s degree in Computer Science, Information Systems, Business, or related field (or equivalent experience). * 3–6+ years’ experience as a Business Analyst in IT or systems implementation projects. * Strong requirements elicitation and documentation skills; experience with Agile and waterfall methodologies. * Proficiency with UML/BPMN, wireframing tools (Figma, Balsamiq), and requirements tools (JIRA, Confluence, Azure DevOps). * Solid understanding of software development lifecycle (SDLC), APIs, databases, and integration concepts. * SQL skills for data querying and validation. * Experience with testing/UAT, creating test scenarios, and coordinating user acceptance. * Excellent communication, stakeholder management, and facilitation skills. * Analytical thinking, problem-solving, and attention to detail. * Familiarity with cloud platforms (AWS, Azure) and modern architectures (microservices) — preferred. **Nice-to-have** * Certifications: CBAP, PMI-PBA, or Agile (PSPO, CSPO, CSM). * Domain experience: finance, healthcare, retail, SaaS, telecoms, or ERP implementations. * Experience with data modelling tools, ETL processes, and BI/reporting tools (Power BI, Tableau). * Knowledge of regulatory/compliance frameworks (GDPR, SOX) relevant to the business. Pay: QAR121.23 - QAR169.12 per hour Work Location: In person