Café Manager

Key Responsibilities **Daily Operations** * Oversee day-to-day café operations to ensure smooth service * Maintain high standards of efficiency and customer experience **Team Management** * Supervise café staff, including scheduling, training, and performance monitoring * Motivate the team and ensure proper discipline, grooming, and punctuality * Support staff development and teamwork **Customer Service** * Ensure excellent customer service at all times * Handle customer inquiries, feedback, and complaints professionally **Inventory & Supplies** * Monitor stock levels and manage ordering of supplies and ingredients * Coordinate with suppliers for timely deliveries **Hygiene & Compliance** * Ensure cleanliness, hygiene, and food safety standards are maintained * Follow all health and safety regulations **Sales & Reporting** * Handle cash management, billing, and daily sales reporting * Maintain basic financial and operational records **Marketing & Growth** * Support promotions, events, and marketing activities * Help improve sales and customer engagement **Presentation & Quality** * Ensure attractive product display and consistent food and beverage quality **Operations Control** * Ensure efficient use of staff and resources * Help maintain cost control and operational productivity Requirements * Proven experience as Café Manager, Restaurant Supervisor, or similar role * Strong leadership and team management skills * Good customer service and problem-solving ability * Knowledge of café operations, hygiene, and food safety standards * Ability to work under pressure in a fast-paced environment * Strong organizational and multitasking skills * Basic knowledge of POS systems and sales reporting * UAE experience preferred Work Location: In person