Call Center Team Leader (Female)

A client of Al-Khana Company is looking to hire a qualified Call Center Team Leader (Female) with strong experience to lead the customer service team and drive high performance.📌 Job Responsibilities:- Supervise the call center team and monitor daily performance - Train and coach new employees - Ensure high-quality customer service delivery - Prepare reports and analyze performance results - Handle escalations and resolve complex issues - Apply effective problem-solving techniques and make quick decisions - Manage time management and task distribution to achieve daily targets 📌 Requirements:- Previous experience in a call center (preferably in a supervisory role) - Strong communication and leadership skills - Excellent problem-solving and time management abilities - Good computer skills - Ability to work under pressure and meet targets 📌 Benefits:- Competitive salary + incentives - Comfortable work environment - Career growth opportunities *Strong English proficiencySalary :2:500.000 IQD📍 Location: [ Baghdad / Al-Mansour] To apply, please visit the link below and fill out the form:https://lnkd.in/dA3i9QyD فرصتكم ويانة أكبر 🧡