Cloud & Linux Operations Engineer - Dubai, UAE

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform. In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings, and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company. CMiC has its head office in Toronto, Canada, and has recently set up a subsidiary located in Dubai. The **Cloud & Linux Operations Engineer** will be working from the Dubai location and will be responsible for servicing international customers. **Role Overview** We are looking for a skilled Cloud & Linux Operations Engineer to join our Infrastructure team. In this role, you will be responsible for the day-to-day management, maintenance, and support of our multi-cloud environments across AWS, Oracle Cloud, and Microsoft Azure, as well as Windows and Linux server infrastructure. You will play a key role in keeping our systems secure, stable, and running at peak performance, while also providing end-user support when required. **Key Responsibilities** **Cloud Infrastructure** * Administer, monitor, and optimise cloud resources across AWS, Oracle Cloud Infrastructure (OCI), and Microsoft Azure. * Provision and manage cloud compute, storage, and identity services. * Implement and maintain cloud cost governance, tagging policies, and resource right-sizing. * Support cloud architecture decisions and assist with infrastructure-as-code (IaC) tooling such as Terraform or Ansible. * Monitor cloud environments using native tools (CloudWatch, Azure Monitor, OCI Monitoring) and third-party solutions. * Assist with cloud security controls, including IAM policies, security groups, and compliance reviews. **Server Patching & Maintenance** * Plan, schedule, and execute patching cycles for Windows and Linux servers in line with change management processes. * Use patch management tools to maintain compliance. * Monitor patch compliance and produce reports for audit and management review. * Document patching outcomes, exceptions, and remediation steps. **Linux & Windows Server Administration** * Manage and support Linux servers (RHEL, CentOS, Ubuntu) and Windows Server environments. * Perform system configuration, tuning, and capacity planning across physical and virtual infrastructure. * Administer Entra in Windows environments. * Implement and manage backup and disaster recovery solutions. **End User Support** * Provide Level 2/3 technical support to end users, resolving hardware, software, and connectivity issues. * Escalate and manage issues through the ITSM ticketing system. * Support onboarding and offboarding processes, including account provisioning and device configuration. * Contribute to knowledge base documentation and self-service resources for end users. * Collaborate with the User Support team to improve first-contact resolution rates. **Requirements** **Cloud & Infrastructure** * Hands-on experience with AWS (EC2, S3, VPC, IAM, RDS) * Working knowledge of Oracle Cloud Infrastructure (OCI) * Microsoft Azure administration experience * Infrastructure-as-Code: Terraform, Ansible, or CloudFormation * Cloud networking: VPCs, peering, load balancers, DNS * Understanding of cloud security best practices and IAM **Systems & Support** * 3+ years Linux administration (RHEL/CentOS/Ubuntu) * 3+ years Windows Server administration * Experience with ITSM platforms * Strong scripting skills: Bash, PowerShell, or Python * Experience with patch management tooling (Azure Update Manager) * Familiarity with Entra, DNS, DHCP **Desirable Qualifications** * AWS Certified SysOps Administrator, Solutions Architect, or equivalent cloud certification. * Microsoft Azure Administrator (AZ-104) or Oracle Cloud Infrastructure certifications. * Experience with containerisation technologies such as Docker or Kubernetes. * Familiarity with monitoring and observability tools (Dynatrace, PRTG). * ITIL Foundation certification or working knowledge of ITIL processes. * Experience in a hybrid cloud or multi-cloud enterprise environment. **Benefits** * Competitive benefits package * Paid vacation days * Experience in a rapidly growing, socially responsible corporation CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selecti