Counter Sales

Counter Sales Executive – Job Duties (Building Materials Trading Company) **Position:** Counter Sales Executive **Industry:** Building Materials Trading Key Responsibilities * Attend walk-in customers and understand their requirements. * Provide product information, specifications, pricing, and availability of building materials. * Prepare quotations, sales orders, and invoices accurately. * Coordinate with the warehouse team for stock availability and timely delivery. * Follow up on customer inquiries and convert inquiries into sales. * Maintain good relationships with contractors, builders, and retail customers. * Ensure proper display and arrangement of products in the showroom/counter area. * Handle customer complaints and resolve issues professionally. * Process cash, card, and credit sales as per company policies. * Achieve assigned sales targets and contribute to branch revenue growth. * Update customer records and sales transactions in the ERP/accounting system. * Coordinate with procurement and inventory teams regarding stock requirements. * Conduct regular follow-ups with existing customers to generate repeat business. * Assist in stock counts and inventory verification when required. * Ensure compliance with company policies, pricing guidelines, and credit procedures. * Prepare daily sales reports and submit them to the Branch Manager. * Promote new products, special offers, and company marketing campaigns. * Maintain a clean, organized, and professional sales counter environment. Required Skills * Knowledge of building materials, hardware, paints, plumbing, electrical, and construction products. * Strong communication and customer service skills. * Sales negotiation and relationship-building abilities. * Basic computer knowledge and ERP software experience. * Ability to work under pressure and achieve sales targets. * Good numerical and documentation skills. Reporting To * Branch Manager KPI (Performance Indicators) * Monthly sales achievement. * New customer acquisition. * Customer satisfaction and retention. * Quotation-to-sales conversion ratio. * Accuracy of sales documentation. * Collection support and credit compliance. **Experience:** 2–5 years in counter sales, preferably in a building materials trading company. Work Location: In person