Customer Experience Executive

Customer Experience ExecutiveLocation: Erbil, IraqCompany: Wellness HoldingWellness Holding is looking for a Customer Experience Executive to manage customer inquiries, resolve complaints, and ensure an exceptional experience across our restaurant brands.ResponsibilitiesRespond to customer inquiries across multiple channels.Handle complaints and follow up to ensure resolution.Maintain accurate customer records in the CRM system.Coordinate with restaurant branches to resolve issues.Monitor customer feedback and online reviews.Requirements1-3 years of experience in customer service or hospitality.Strong communication and problem-solving skills.Proficiency in Kurdish, Arabic, and English.CRM experience is an advantage.To apply, send your CV to: [email protected]