Floor Manager

A well-established café in Dream City is looking for an experienced and professional Floor Manager to oversee daily operations, lead the service team, and ensure an exceptional customer experience in a high-standard café environment.Key Responsibilities• Supervise and support the floor team on a daily basis• Ensure high standards of hospitality and customer service• Create a positive, motivating, and productive work environment• Build and maintain a strong customer community to attract and retain guests• Monitor sales performance and contribute to revenue growth initiatives• Ensure full implementation of SOPs and staff compliance• Prepare and submit regular operational reports to management• Maintain brand identity and customer experience standardsRequirements• Proficiency in Kurdish, Arabic, and English• Minimum 1 year of experience as a Supervisor or Floor Manager in a café or fine-dining restaurant• Strong leadership, communication, and customer service skills• Ability to manage shifts and team performance efficientlyInterested candidates are invited to send their CVs to:[email protected] Line: Floor Manager - Grand Majdi MallApplication Deadline: 10/06/2026#jobs #jobsiraq #iraq #kurdistanjobs #erbil #kurdistan