Forward Deployed Engineer

FDE Job Description (High level) Role Overview As a Forward Deployed Engineer (FDE) using enterprise ai platform, you’ll solve high-impact, real-world problems alongside enterprise customers and own work from first principles through production outcomes. You’ll work directly with customers to understand critical workflows, design AI-driven solutions, and deploy agents that operate reliably in production. You’ll own projects end-to-end from problem definition and system design to launch and iteration - and be accountable for real business impact. This is a hands on-generalist role for engineers who enjoy navigating ambiguity, learning quickly, and working across systems while partnering with enterprises as they become AI-driven organizations. What You’ll Do * Partner with customers to understand operational challenges and success criteria **Translate open-ended problems into clear technical designs and implementations** Build AI agents that integrate with customer systems and perform real tasks **Own deployments, including reliability, performance, and continuous improvement** Test with real data, measure outcomes, and iterate based on results **Collaborate with Product & Engineering to ship high-quality solutions** Contribute to tools, documentation, and best practices that scale customer delivery What We’re Looking For * Native arabic speaker is preferred, english speaker is good **5+ years of experience in software engineering or technical problem-solving roles** Strong fundamentals in software design, system thinking **Experience working across systems, integrations, and data flows** Comfort working directly with customers and owning ambiguous problems **Clear communication skills and a strong ownership mindset** Curiosity and interest in building AI-powered systems that work in practice **Strong knowledge in building custom integrations with enterprise and on-prem applications, including API gateways and middleware** Independent thinker and problem solver Nice to Have * Experience in forward-deployed, solutions engineering, or customer-facing roles **Exposure to AI agents, automation, or conversational systems** Experience operating and improving production systems Job Type: Full-time Application Question(s): * Salary expectations * Notice period * Is this jd relevant to you? Work Location: In person