Gym Operations Manager

Fitness Studio Manager / Operations Head – Job Responsibilities * Oversee the overall operations and management of the fitness studio, ensuring smooth day-to-day functioning. * Develop and implement operational strategies to improve efficiency, customer satisfaction, and business growth. * Manage studio staff including trainers, front desk executives, housekeeping, and support teams. * Lead recruitment, onboarding, training, scheduling, and performance management of employees. * Ensure exceptional customer service standards and maintain high member engagement and retention. * Monitor membership sales, renewals, revenue generation, and achievement of business targets. * Handle client escalations, feedback, and resolve operational issues effectively. * Plan and execute marketing campaigns, promotional activities, and community engagement initiatives to increase memberships. * Coordinate with vendors and suppliers for equipment maintenance, procurement, and facility requirements. * Ensure all fitness equipment and facilities are maintained in safe and operational condition. * Monitor hygiene, cleanliness, health, and safety standards across the studio. * Prepare operational reports, MIS reports, sales analysis, and business performance updates for management. * Manage budgets, operational expenses, and cost-control initiatives. * Ensure compliance with company policies, local regulations, and health & safety standards. * Develop strategic partnerships and corporate tie-ups to support business expansion. * Drive a positive workplace culture focused on teamwork, motivation, and customer experience. * Support business development initiatives and identify opportunities for new services or studio expansion. Pay: AED10,000.00 - AED20,000.00 per month Work Location: In person