IT & Social Media Specialist (ARABIC ONLY)

ob Purpose: To manage the company’s IT-related operations and oversee social media platforms to ensure smooth technical operations and strengthen the company’s digital presence. \*Duties & Responsibilities \* First: IT & Technical Support Responsibilities - Monitor and maintain company computers, printers, and network systems. - Troubleshoot daily technical issues for employees. - Manage company email accounts and employee access. - Follow up on data backup systems and information security. - Coordinate with external IT support providers when needed. - Install software and perform regular system updates. - Monitor internet connectivity and internal network performance. - Maintain CCTV systems and attendance systems if applicable. - Ensure data protection and password security. \*Second: Social Media & Digital Marketing Responsibilities - Manage the company’s social media accounts and platforms. - Prepare and publish content on a regular basis. - Design or coordinate basic posts and advertisements. - Respond to messages, comments, and customer inquiries. - Prepare monthly performance reports for social media and campaigns. - Monitor and optimize paid advertising campaigns. - Coordinate with management regarding events, promotions, and marketing activities. - Suggest marketing ideas to improve engagement and increase sales. \*Required Qualifications - Experience in IT support and basic network management. - Experience in managing social media platforms. - Knowledge of design tools such as Canva or Photoshop. - Strong communication and organizational skills. - Ability to solve problems and work under pressure. - Good command of Arabic; English proficiency is preferred. \* Preferred Experience - Meta Business Suite - Google Workspace / Microsoft 365 - Basic photography and video editing skills - Paid advertising on Instagram, Facebook, and TikTok \* Working Conditions - Full-time position - Work location: On-site at the company \* Reporting To - Administrative Manager / Operations Manager Work Location: On the road