IT Specialist - Support Engineer

**Together we make a difference** We are a leading provider of innovative, high-performance solutions for airport logistics. Our portfolio includes products and services for baggage and cargo handling, advanced software for the digitalization of logistics processes, and a comprehensive range of maintenance and support services. Our major clients include renowned airports and airlines around the world. Be part of our Digital Operations as an **IT Specialist**, focusing on IT infrastructure and application administration in **Dubai, UAE.** **What are my responsibilities?** * Work within a DevOps environment and support rapid infrastructure deployments in collaboration with software developers. * Support 24/7 IT operations, including system monitoring and incident response. * Administer cloud-based systems, including installation, configuration, patching, and security management. * Monitor applications and infrastructure proactively to ensure service availability. * Handle incidents and problems, ensuring resolution within agreed SLAs. * Manage software deployments, upgrades, and system enhancements. * Support technologies such as Docker, SQL, MongoDB, APIs, and DataOps tools such as StreamSets. * Support application environments involving Enterprise Java, VB, and GitHub. * Perform Windows and Linux server installation, administration, and maintenance. * Support IT network administration and related operational activities. **What do I need to qualify for the role?** * Bachelor’s degree in Computer Science, IT Engineering, or a related field. * Minimum 3 years of experience in cloud infrastructure and services. * Minimum 3 years of experience in IT infrastructure and services. * Hands-on experience with databases, end-user applications, and system administration. * Experience with Enterprise Java, VB, and GitHub applications. * Strong knowledge of cloud system administration, including configuration, patching, and security. * Relevant IT certifications would be an advantage. * Ability to work in shifts and manage responsibilities independently under pressure. * Strong problem-solving, critical-thinking, organization, and time-management skills. * Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.