IT Support Engineer

Zapegg Tax Consultant is seeking a skilled and proactive IT Support Engineer to join our technical team in **Dubai**. This role is ideal for a technology-focused professional who can maintain IT systems, provide technical assistance, and ensure smooth day-to-day operations within a professional consultancy environment. **Key Responsibilities:** * Provide technical support for hardware, software, and network-related issues. * Install, configure, and maintain computers, printers, and IT equipment. * Troubleshoot system errors and resolve technical problems efficiently. * Monitor network performance and ensure system stability. * Manage user accounts, email systems, and access permissions. * Ensure data security through regular backups and antivirus protection. * Maintain IT documentation, asset records, and support logs. * Assist in software upgrades, system updates, and new technology implementation. * Coordinate with external vendors for advanced technical support when required. **Requirements:** * Bachelor’s degree in Information Technology, Computer Science, or a related field. * 2–4 years of experience in IT support or system administration roles. * Strong knowledge of computer hardware, software, and networking concepts. * Experience with troubleshooting and IT infrastructure maintenance. * Familiarity with Microsoft systems and cloud-based platforms is an advantage. * Strong analytical and problem-solving skills. * Excellent communication and interpersonal abilities. **Skills & Competencies:** * Strong technical troubleshooting abilities * Attention to detail and system accuracy * Time management and multitasking skills * High level of responsibility and confidentiality * Ability to work independently and as part of a team At Zapegg Tax Consultant, reliable IT systems are essential for maintaining operational efficiency and delivering quality client services. This IT Support Engineer position in **Dubai** offers an excellent opportunity to grow your technical career while contributing to a professional and dynamic consultancy environment.