IT Support Engineer

Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our technology team in **Dubai**. This role is ideal for a professional who can provide technical support, maintain IT infrastructure, and ensure the smooth operation of systems that support our logistics and business operations. **Key Responsibilities:** * Provide technical support for hardware, software, network, and system-related issues. * Install, configure, and maintain computers, printers, scanners, and other IT equipment. * Troubleshoot and resolve technical problems in a timely and efficient manner. * Monitor network performance and ensure system security and reliability. * Manage user accounts, passwords, email systems, and access permissions. * Perform regular system updates, backups, and preventive maintenance. * Maintain IT documentation, support tickets, and asset inventory records. * Assist with the implementation of new software, hardware, and technology solutions. * Coordinate with external vendors and service providers when necessary. **Requirements:** * Bachelor’s degree in Information Technology, Computer Science, or a related field. * 2–5 years of experience in IT support, technical support, or system administration. * Strong knowledge of computer hardware, software, networking, and troubleshooting. * Experience with Windows operating systems, Microsoft 365, and network administration. * Familiarity with cybersecurity practices and data protection procedures. * Excellent analytical and problem-solving skills. * Strong communication and customer service abilities. **Skills & Competencies:** * Technical troubleshooting and diagnostic skills * Strong knowledge of IT infrastructure and networking * Time management and multitasking abilities * Attention to detail and problem-solving capabilities * Ability to work independently and collaboratively At Noorka Logistics, reliable technology systems are essential for maintaining efficient logistics operations and business continuity. This IT Support Engineer position in **Dubai** offers an excellent opportunity to advance your technical career while contributing to a dynamic and growing logistics organization.