IT Support Engineer

Al Haktur IT Solutions is seeking a skilled and dedicated IT Support Engineer to join our technical team in **Dubai**. This role is ideal for a technology professional who can provide technical assistance, maintain IT infrastructure, and ensure the smooth operation of hardware, software, and network systems across the organization. **Key Responsibilities:** * Provide technical support for hardware, software, and network-related issues. * Install, configure, and maintain computers, printers, servers, and other IT equipment. * Troubleshoot system errors and resolve technical problems promptly. * Monitor network performance and ensure system reliability and security. * Manage user accounts, email systems, and access permissions. * Perform regular system updates, backups, and maintenance activities. * Maintain IT documentation, support logs, and asset inventories. * Assist in implementing new technologies and IT projects. * Coordinate with vendors and service providers for advanced technical support when required. **Requirements:** * Bachelor’s degree in Information Technology, Computer Science, or a related field. * 2–5 years of experience in IT support, system administration, or a similar role. * Strong knowledge of computer hardware, operating systems, and networking concepts. * Experience with troubleshooting, system maintenance, and IT security practices. * Familiarity with Microsoft environments, cloud platforms, and remote support tools. * Excellent analytical and problem-solving abilities. * Strong communication and customer service skills. **Skills & Competencies:** * Technical troubleshooting and problem-solving skills * Strong knowledge of IT infrastructure and networking * Time management and multitasking abilities * Attention to detail and accuracy * Ability to work independently and collaboratively At Al Haktur IT Solutions, technology is at the heart of everything we do. This IT Support Engineer position in **Dubai** offers an excellent opportunity to advance your technical career while contributing to a dynamic and innovative IT solutions company.