Quality Manager

Overview *****This position will be physically located in Iraq in support of LOGCAP.***** Under the supervision of the PMO Quality Senior Manager, the Quality Manager is responsible to provide a Total Quality Management System that anticipates & resolves potential quality problems & provides continuous oversight necessary to perform throughout the LOGCAP AOR. Oversee all quality-related functions, including Program-level Quality Surveillance/Audit, Customer Feedback Program, process Improvements, Document Control. This position also coordinates activities with various intermediate managers throughout the program. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. Provides expert knowledge and experience in running a comprehensive Quality Management system for the program. Possess the technical ability to develop executive Corrective Action Plan in response to third party nonconformance reports (NCR). Coordinates the correction of minor problems with the functional area managers and acts as liaison with the Government Contract Officer Representatives (CORs) and Quality Assurance Representatives (QARs). Evaluate how overall work center performance is meeting Performance Work Statement (PWS) requirements. Implements ISO 9001:2015 Standards. Ensures processes and procedures required are executed in compliance with project specifications, standards and safety and security requirements. Review Work-center Plans, Standard Operating Procedures (SOP), Internal Operating Procedures (IOP) and Work Instructions (WI), to ensure they provide proper operational information and direction for performing all tasks. Ensures QA Audit plans, and corrective actions are identified where any non-conformities or process deviations are identified and follow up these to conclusion. Direct corrective actions for all discrepancies and monitor compliance. Evaluate and resolve customer complaints and take actions to preclude reoccurrence. Schedule VOC to insure contract performance meets or exceeds requirements. Coordinate with the technical sections to assist in developing KPIs to measure the PWS of the various sections. Perform other duties as assigned. Qualifications Minimum Qualifications:Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. Bachelor’s degree in Business Administration, Computer Science, Engineering, or closely related field is required. Ability to possess an ISO 9001:2015 Lead Auditor. Knowledge of DMAAIC principles is preferred. Six Sigma Black Belt certification (Strongly Desired) Must have ability to acquire and maintain a Secret Clearance. PMP Certification (Strongly Desired) Experience: A minimum of ten (10) years in a DOD environment, (7) years of Quality experience required with at least five (5) years of leadership/management experience. Has Proven Leadership of Quality or Project Manage