Sales Manager - Marketing and Operation

**Key Responsibilities** 1. Sales Management * Develop and execute sales strategies to achieve revenue and occupancy goals. * Identify new business opportunities, expand service offerings, and manage lead generation pipelines. * Track and manage sales from initial contact to conversion, ensuring all targets are met or exceeded. * Provide regular sales forecasts, performance updates, and reports to senior management. * Oversee promotional campaigns and sales initiatives, coordinating with the marketing team. * Conduct market research to identify industry trends, competitor activities, and customer needs. 2. Business Center Operations * Ensure smooth day-to-day operations * Work closely with operations and facilities teams to maintain high-quality service, safety, and compliance standards. * Manage booking of office spaces, meeting rooms, and other facilities as required by clients. * Handle customer concerns, issues, or complaints, ensuring timely resolution. * Monitor overall operational efficiency and suggest improvements for service delivery. 3. Team Leadership & Training * Lead, motivate, and manage the sales and operations teams for centers. * Align team performance with sales goals, operational efficiency, and service excellence. * Provide coaching, training, and professional development opportunities for team members. * Foster a positive work environment to maintain high morale, engagement, and productivity. 4. Client Relationship Management * Develop and maintain long-term relationships with clients to retain and grow business opportunities. * Serve as the main point of contact for client inquiries, requests, and concerns. * Meet with clients regularly to understand their evolving needs and provide tailored solutions. * Ensure exceptional client satisfaction through proactive communication and service excellence. 5. Marketing & Brand Management * Collaborate with the marketing team to promote Biz City and Biz Elite Business Centers via digital and traditional channels. * Support brand positioning, ensuring consistency in messaging, visual identity, and customer experience across both locations. 6. Reporting & Analysis * Prepare and present regular sales and operations reports to senior management. * Analyze sales data, client feedback, and market trends to develop actionable plans for continuous improvement. Pay: AED10,000.00 - AED12,000.00 per month Work Location: In person