CRM & Admin Specialist

We are hiring: CRM & Admin SpecialistCompany: Al Riyad Group Company for lighting solutions, smart systems, and fire protection systems.Location: Baghdad, IraqDepartment: MarketingReports To: Marketing Team LeaderQualifications:1 - Bachelor's degree in Business Administration or any related field.2 - Minimum 3–4 years of relevant experience in CRM, Sales Administration, Sales Coordination, or Commercial Operations.3 - Experience using CRM systems such as Salesforce, Zoho CRM, or similar platforms is preferred.4 - Good working knowledge of SAP/ERP systems and sales-related transactions.5 - Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.6 - Good command of Arabic and English, both written and verbal.Key Responsibilities – Summary :1 - Monitor and maintain the CRM system to ensure customer, lead, Business Partner, and sales opportunity records are accurate, complete, properly classified, and regularly updated.2 - Follow up with Sales teams on a daily, weekly, and monthly basis to ensure active opportunities are continuously updated with the correct stage, value, probability, expected closing date, and next action.3 - Review CRM opportunities and identify missing, outdated, duplicated, inactive, or incomplete records and coordinate with Sales teams for corrective action.4 - Track and monitor the full sales pipeline across Projects, Wholesale, Retail, Showrooms, Interior, and Electrical business lines.5 - Monitor overdue activities, inactive opportunities, delayed follow-ups, and stalled deals, and highlight required actions to Sales teams and Management.Working Conditions:1 - Working Days: 6 days/week2 - Working Hours: 08:00 AM – 04:30 PMTo Apply:Please submit your application using the link below:https://lnkd.in/dk3gm26K