E-Commerce Executive Growth Markets, Lebanon

**WHAT YOU WILL DO** As an E-Commerce Executive at Perfetti Van Melle Export Middle East & Africa DMCC, you will play a pivotal role in strengthening and expanding the digital sales presence within priority markets. Your primary focus will be to manage and grow strategic e-retail accounts while aligning efforts with the broader ecommerce strategy to achieve and exceed sales targets. **Operating Environment:** This role requires dynamic collaboration with both internal teams—including E-commerce, Marketing, and Country Management—and external partners such as distributors and retail customers, across diverse regional markets. **Key Responsibilities:** * Drive the achievement of budgeted and planned sales targets through proactive account management and sales strategy execution. * Develop and manage comprehensive annual budget plans to support business growth and resource allocation. * Lead quarterly assortment reviews collaboratively with e-retailers to optimize product offerings and align with market demand. * Coordinate monthly rolling forecasts with country managers and distributors to maintain robust sales pipelines and inventory management. * Create tailored customer business plans incorporating joint planning KPIs, fostering strategic partnerships and ensuring mutual success. * Ensure high SKU availability and maintain service levels, targeting above 85% to maximize customer satisfaction and sales potential. * Identify and capitalize on emerging eCommerce opportunities to expand market presence and drive incremental growth. * Implement and enhance customer digital journey experiences to improve engagement, conversion rates, and brand loyalty. * Continuously analyze market trends, competitor activities, and consumer behavior to refine ecommerce strategies. * Act as a key liaison between headquarters, country teams, and external partners to ensure alignment, timely communication, and effective execution of ecommerce initiatives. This role offers a challenging and rewarding environment where your expertise will directly influence the growth and success of Perfetti Van Melle’s ecommerce operations across multiple regions. **OUR PERFECT CANDIDATE** We are looking for a candidate who is passionate, strategic, and results-oriented, with the ability to thrive in a fast-paced, multicultural environment. **Key Attributes and Qualifications:** * **Educational Background:** Bachelor’s degree in Business, Marketing, E-commerce, or related fields. * **Professional Experience:** At least 3 years of proven experience managing ecommerce accounts or similar roles within FMCG or retail sectors. * **Strategic Mindset:** Ability to develop and execute detailed sales plans, with strong forecasting skills and budget management experience. * **Stakeholder Management:** Excellent communication and interpersonal skills to manage cross-functional teams and external partners effectively across various markets. * **Analytical Skills:** Proficient in analyzing sales data, market trends, and consumer behavior to identify growth opportunities and optimize performance. * **Technical Proficiency:** Familiarity with ecommerce platforms, digital marketing tools, and CRM systems, with the agility to adapt to new technologies. * **Customer Focus:** Strong orientation towards building and maintaining mutually beneficial partnerships, always striving for superior customer experience and satisfaction. * **Language Skills:** Proficiency in English is required; additional languages relevant to the region will be an advantage. * **Personal Traits:** Self-motivated, adaptable, collaborative, and detail-oriented, with a passion for continuous learning and innovation. * **Inclusivity:** Embraces and promotes diversity within teams and interactions, fostering an open and inclusive work culture. Our perfect candidate brings not only skills and experience but also a proactive attitude toward achieving goals and driving business success in the evolving e-commerce landscape. **WE OFFER** At Perfetti Van Melle Export Middle East & Africa DMCC, we are committed to creating a work environment that nurtures talent, supports personal growth, and celebrates success. **What We Offer:** * Competitive compensation package commensurate with experience and performance. * Comprehensive benefits including health insurance, wellness programs, and employee assistance resources to support your well-being. * Opportunities for professional development through training programs, workshops, and career advancement initiatives within an international business group. * A dynamic and inclusive workplace culture that values diversity, collaboration, and innovation. * Flexible working arrangements and supportive team environment that respect work-life balance. * Direct impact on the company’s e-commerce growth strategy with exposure to regional markets and key stakeholders. * Engagement in cutting-edge ecommerce technologies and strategies that enhance you