Head of Commercial

Are You Passionate About People and Supporting a Dynamic Team? If So, Join Us! The Head of Commercial responsibilities are detailed extensively under the following headings: Sales, Buying, Merchandising & Display, Stock, Marketing, Policies & Procedures, Security and General. Key Responsibilities: **Sales** Achieve budgeted agreed Sales volumes / Values. Support the buyers in working with Retail to ensure the best offers, terms and promotions for ADDF are driven to maximize results. Review and analyse sales trends, stock reports, mark-up analysis, sales reports, account statements and passenger statistics, ensuring appropriate purchasing actions are taken. **Buying** Ensure the buying team align activities to the pursuit of the company’s financial objectives. Evaluate the effectiveness of Buyers in product promotions, profitability, pricing competitiveness and merchandising strategies, providing support where required. Support the Buyers and the ARI Global Buying and Supply Chain Team, while acting as the point of escalation for opportunities and issues and monitoring supplier management and correspondence. **Merchandising and Display** Conduct periodic product review studies to analyse merchandise performance against sales and stock budgets. Work with Buyers to locate new product ranges and improve existing sections while maintaining budgeted margins. Ensure suppliers provide all necessary support materials and training, maximise display space and light box utilisation, and generate maximum revenue. **Stock** Ensure the best stock investment levels, adequate stock availability and agreed ordering processes to support business requirements. Ensure accurate forecasting, effective replenishment processes and appropriate stock holding levels. Review slow-moving, non-moving and near-expiry stock, while coordinating with Buyers, Warehouse & Logistics Manager and Head of Retail to reduce stock holding and improve logistics efficiency. **Marketing** Co-ordinate the gathering of regular customer insights through customer satisfaction tracking, mystery shops and other surveys. Execute seasonal and category marketing campaigns and brand activations both in-store and online. Manage external communications activities and visual merchandising in-store in cooperation with the Head of Retail. **Policies and Procedures** Ensure compliance with Commercial and Retail Operations Policies and Procedures and in-house purchasing regulations. Ensure all transactions are conducted in an honest and transparent manner, maintaining confidentiality of company documentation, information and statistics. Ensure accurate documentation, supplier information, concession agreement compliance and implementation of Commercial Department Standard Operating Procedures **General** Ensure ADDF purchases comply with applicable laws and legislation and maintain accurate product-related data within company IT systems. Prepare monthly reports highlighting sales trends, supplier negotiations, new product launches, merchandising strategies and potential financial benefits. Adhere to all company policies, SOPs and HR Manual, set a positive example in attendance, punctuality, attitude and appearance, and perform any other duties assigned by the CEO. Requirements: * Up to 5 years’ experience in a similar commercial management role. Strong communication and relationship management skills Self-starter, driven by nature with strong entrepreneurial skills. * Experience in a relationship/contract management role with strong negotiation skills. Experience managing key stakeholders. * Proven track record of successful delivery of projects Ability to interface, influence, involve, manage at all levels of the organisation. * Exceptional verbal & written communications skills with the ability to tailor a message for both internal and external audiences. * Ability to develop and deliver succinct, relevant, and professional presentation.Strong ability to manage multiple priorities and drive results in a fast-paced environment.Strong problem solver with ability to act quickly and make decisions. * Analytical skills with strong commercial acumen. Interested candidates please send your cv on [email protected] Pay: AED30,000.00 - AED34,500.00 per month Work Location: In person