Sales Assistant

Job Summary We are seeking a motivated and detail-oriented Sales Assistant to support the Sales team in achieving business objectives. The successful candidate will assist with customer communications, order processing, sales documentation, inventory coordination, and administrative tasks to ensure efficient sales operations. Experience in the FMCG or tobacco industry is an advantage. Key Responsibilities * Provide administrative support to the Sales Manager and Sales team. * Process customer orders accurately and ensure timely order fulfillment. * Prepare quotations, invoices, delivery notes, and other sales-related documentation. * Maintain and update customer records, sales databases, and CRM systems. * Coordinate with production, warehouse, logistics, and finance departments to ensure smooth order processing and delivery. * Respond to customer inquiries regarding products, pricing, order status, and deliveries. * Monitor inventory availability and communicate stock levels to the Sales team. * Prepare daily, weekly, and monthly sales reports. * Assist in tracking sales targets, customer orders, and outstanding payments. * Support the Sales team during customer visits, exhibitions, and promotional activities when required. * Maintain organized filing systems for sales documents and customer correspondence. * Ensure compliance with company policies, UAE regulations, and internal procedures related to tobacco products. * Perform other duties assigned by management. Qualifications * Bachelor's degree or diploma in Business Administration, Marketing, Commerce, or a related field. * Minimum 2 years of experience in sales support, sales administration, or customer service. * Experience in the FMCG, manufacturing, or tobacco industry is preferred. * Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. * Experience with ERP or CRM systems is an advantage. Skills and Competencies * Strong organizational and time management skills. * Excellent verbal and written communication skills in English. * Knowledge of Arabic is an advantage. * High level of accuracy and attention to detail. * Ability to prioritize multiple tasks in a fast-paced environment. * Strong customer service orientation. * Team player with a proactive attitude. * Problem-solving and analytical skills. * Ability to maintain confidentiality of business information. Working Conditions * Full-time position based in Fujairah, UAE. * Standard office working hours with flexibility during peak business periods. * Occasional travel within the UAE may be required. Key Performance Indicators (KPIs) * Accuracy and timeliness of order processing. * Customer response and resolution time. * Accuracy of sales reports and documentation. * Customer satisfaction levels. * Support in achieving departmental sales targets. * Compliance with company procedures and documentation standards. * Immediate Joiners Only Pay: AED5,000.00 - AED6,000.00 per month Work Location: In person