Logistics Sales Assistant

Company Description Grand Path Logistics is a representative logistics operator delivering comprehensive logistics services across Iraq, including supply chain management, transportation, and customs clearance for diverse goods and cargo worldwide. The company’s skilled personnel leverage modern communication tools, tracking systems, and streamlined processes supported by decades of industry experience. Through integrated supply chain solutions, Grand Path Logistics helps clients achieve sustainable competitive advantages. The organization serves many of the most reputable companies in the Kurdistan region and Iraq, offering reliable, efficient logistics support. Team members join a dynamic environment focused on operational excellence and customer satisfaction. Role Description The Logistics Sales Assistant is a full-time, on-site role based in Erbil. This position supports the sales and operations teams by responding to customer inquiries, preparing quotations, and following up on leads to help secure new business. The role involves coordinating shipment details with internal logistics staff, maintaining accurate records of orders, and updating customers on shipment status. The Logistics Sales Assistant also assists with preparing documents for transportation and customs processes, organizing files and data, and ensuring all information is timely and accurate. Daily responsibilities include proactive communication with clients, supporting customer service activities, and contributing to smooth end-to-end logistics operations. Qualifications Candidates should possess strong interpersonal skills and customer service abilities to build and maintain positive client relationships. Candidates should possess clear and professional communication skills, both written and verbal, to coordinate effectively with customers and internal teams. Candidates should possess sales skills and a results-oriented mindset to support lead follow-up, quotation preparation, and business development efforts. Candidates should possess solid organization skills to manage documentation, track shipments, and handle multiple tasks with attention to detail. Relevant experience in logistics, transportation, or a related field is beneficial, especially in the Iraq or Kurdistan region markets. Ability to work on-site in Erbil and collaborate in a fast-paced, team-oriented environment. Proficiency with basic office software (e.g., email, spreadsheets, word processing) and comfort learning logistics or CRM systems. A diploma or degree in business, logistics, or a related discipline is preferred but not mandatory when balanced by strong experience.