Project Manager

**Ghost Agency** **Digital Project Manager** *Remote Contract* **Please Note: Strong written AND spoken English is essential for this role. You'll run meetings, write recaps, and communicate directly with U.S.-based clients and teammates every day, so we're screening carefully for fluency, grammar and clarity.** **About Ghost Agency** We're growing a trusted, distributed team of contractors who work alongside Ghost's senior creative and technical leads. These are not anonymous production seats. We want people who understand the intent behind the work, communicate clearly, make thoughtful recommendations, and deliver at a level our high-profile clients expect. **About the Role** We're looking for a digital project manager who can maintain a clear, accurate picture of the work: what's happening, who owns it, what depends on it, what's blocked, and what must happen next. You understand the difference between recording what a client asks for and identifying what the client actually needs. You listen carefully, clarify ambiguity, protect approved scope, and help the team turn creative and technical complexity into an actionable plan. Ghost runs on a custom Notion-based project dashboard — you'll use and help refine this system rather than pile on unnecessary process. **What You'll Do** * Maintain project plans, tasks, owners, dependencies, milestones, risks, and approvals. * Keep Ghost's Notion dashboard accurate, current, and useful. * Translate meetings, emails, creative reviews, and technical discussions into clear action items. * Confirm who owns each task, what "done" means, and when delivery is expected. * Identify blockers, missing inputs, conflicting expectations, and schedule risks early. * Distinguish client requests from the underlying business or user need. * Prepare agendas, capture decisions, distribute concise recaps, and follow up on commitments. * Coordinate work across designers, developers, contractors, client teams, and outside vendors. * Track feedback across rounds and keep old, conflicting, or unapproved notes from re-entering the work. * Maintain visibility into scope, budget, hours, and change requests. * Escalate decisions that need senior judgment rather than making unsupported assumptions. * Improve practical workflows when recurring friction becomes visible. **What We're Looking For** * Professional digital project-management experience across websites, applications, creative production, or integrated campaigns. * Strong command of task ownership, dependencies, schedules, approvals, and delivery workflows. * Excellent written and spoken English. * Ability to write concise meeting notes, requirements, status updates, and action lists. * Strong working knowledge of Notion or comparable project-management systems. * Enough familiarity with design and software-development workflows to understand sequencing and ask informed questions. * Ability to manage multiple active workstreams without losing details. * Calm, direct communication and good judgment under deadline pressure. * Strong follow-through and a willingness to chase unresolved items. **Nice to Have** * Experience inside a creative agency or product studio. * Experience coordinating Figma-to-development workflows. * Familiarity with Agile methods without rigidly applying process where it doesn't help. * Experience with estimates, time tracking, utilization, budgets, and vendor coordination. * Experience with QA, launch planning, content migration, or website production. * Familiarity with Microsoft Teams, Outlook, GitHub, and client review tools. **Who Thrives Here** We hire for fit as much as skill. The strongest people on our team are dependable, easy to work with, and trusted to carry work forward on their own. If the following sounds like you, we'd love to hear from you: * **Dependable.** You do what you say you'll do, when you said you'd do it. Estimates, deadlines, and follow-through matter to you. * **Clear in English.** You have excellent written and spoken English — clear enough to run meetings, write crisp recaps, and communicate directly with U.S.-based clients and teammates. This is central to the role. * **Coachable.** You take direction well and stay coachable. Feedback isn't personal to you — you absorb it, apply it accurately, and improve. * **Independent.** You can run with a clear brief and move work forward on your own, and you know when a question or a decision needs to be escalated rather than guessed. * **Available across time zones.** You keep a consistent, agreed-upon overlap with U.S. (Pacific) business hours and flex around project needs. Work hours are flexible and project-based, but responsiveness during agreed windows is essential. * **Detail-obsessed.** You care about the details. "Technically complete" is not the same as finished, and you sweat the last 10%. * **Trustworthy.** You protect confidential client information and follow our security and file-handling requirements without