Sales Engineer

**Role purpose:** The Counter Sales Engineer (CSE) assists walk-in customers, processes enquiries through telecom, emails as well as ecommerce platform to ensure, that customer requirements are effectively matched with appropriate solutions. The CSE prepares and follows up on quotations to convert inquiries into “cash in the bank”. Additionally, the CSE coordinates delivery schedules and lead time, manages payments, and ensures timely invoicing, supporting the Sales area and assigned sales department. **Key accountabilities:** · Receive and assist walk-in customers for sales and general enquiries. · Provide accurate and informative product knowledge, addressing customer inquiries and concerns promptly. · Process customer orders and payments efficiently. · Actively promote our products and services to customers, identifying their needs and recommending suitable products. · Accurately prepare quotations based on customer inquiries, ensuring they align with product specifications and pricing. · Follow up on submitted quotations to convert them into sales, maintaining a strong pipeline of leads. · Proactively engage with potential customers to build relationships and drive sales. · Maintain accurate and up-to-date customer records in the CRM system. · Provide excellent customer service and support to the customers. · Resolve customer issues effectively and efficiently. Share insights and recommendations to improve customer satisfaction and sales performance. **Required Qualifications:** · Customer centric and happy personality. · Strong technical background with the ability to understand and explain concepts. · Excellent communication and interpersonal skills. · Ability to work collaboratively with a dynamic sales team. · Detail-oriented with strong organizational skills. · Self-motivated and able to work independently. · Willingness to learn and adapt to new technologies and products. **Required Experience:** · Minimum 2 years of experience in Sales, with a proven track record of success. · knowledge and familiarity with the marine industry,. · Proficiency in using CRM, ERP software and other relevant sales tools to manage customer relationships and drive sales efficiency. Job Type: Full-time Application Question(s): * Are you willing to relocate to Abu Dhabi? * Do you have a sponsored visa or an employment visa? * What is your Salary Expectation? * Can you join immediately? Education: * Bachelor's (Preferred) Work Location: In person