Internal Sales Executive

Job Title Internal Sales Executive Location Dubai, United Arab Emirates Reports To Sales Director Job Summary We are seeking a highly motivated, professional, and customer-focused Internal Sales Executive to join our growing real estate development team. The successful candidate will be responsible for handling company-generated leads, managing walk-in clients, supporting the sales process from initial inquiry through to reservation, and assisting with broker relationship management to maximize sales opportunities. This role requires excellent communication skills, strong organizational abilities, and a proactive approach to delivering exceptional customer service while supporting the company’s sales objectives. Key Responsibilities Internal Sales \* Respond promptly to all customer inquiries received through phone, email, WhatsApp, website, and social media channels. \* Conduct professional project presentations for prospective buyers. \* Arrange and conduct project viewings and client meetings. \* Follow up with prospective buyers and maintain regular communication throughout the sales cycle. \* Prepare reservation forms and assist with the sales documentation process. \* Coordinate with legal, finance, CRM, and management teams to ensure a smooth customer journey. \* Maintain accurate and up-to-date records in the CRM system. \* Achieve monthly and quarterly sales targets. \* Provide excellent after-sales support until the Sales and Purchase Agreement (SPA) is completed. Broker Relationship Support \* Assist in maintaining strong relationships with registered brokerage companies. \* Coordinate broker registrations and ensure all required documentation is complete. \* Schedule broker meetings, presentations, and project familiarization sessions. \* Organize broker events, project launches, and promotional activities. \* Regularly follow up with brokers regarding available inventory, pricing updates, incentives, and project news. \* Prepare and distribute project marketing materials and sales updates to brokerage partners. \* Maintain and update the broker database. \* Coordinate broker commissions and documentation with the finance department. \* Support the Broker Relationship Manager and Sales Director in expanding the company’s broker network. Administrative Responsibilities \* Prepare daily, weekly, and monthly sales activity reports. \* Monitor lead conversion ratios and customer follow-up schedules. \* Maintain organized records of reservations, contracts, and customer correspondence. \* Ensure compliance with company policies and RERA regulations. \* Assist in preparing sales reports and market feedback for management. Qualifications \* Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field. \* Minimum 2 years of experience in Dubai real estate sales, preferably in off-plan developments. \* Excellent verbal and written communication skills in English. \* Arabic is an advantage. Additional languages such as Russian, Chinese, French, or Hindi are considered a plus. \* Strong knowledge of Dubai’s off-plan real estate market. \* Experience using CRM systems and Microsoft Office applications. \* Excellent presentation, negotiation, and customer service skills. \* Highly organized with strong attention to detail. \* Ability to work under pressure and meet sales targets. Personal Attributes \* Professional appearance and positive attitude. \* Strong interpersonal and relationship-building skills. \* Self-motivated and results-oriented. \* Excellent time management and organizational skills. \* Ability to work independently and as part of a team. \* High level of integrity, confidentiality, and professionalism. Key Performance Indicators (KPIs) \* Monthly sales achieved. \* Lead response time. \* Lead-to-sale conversion rate. \* Customer satisfaction. \* Number of broker meetings coordinated. \* Number of active broker relationships maintained. \* Accuracy and completeness of CRM records. \* Timely submission of reports and documentation. Employment Package \* Competitive basic salary. \* Attractive performance-based commission. \* Employment visa. \* Medical insurance. \* Annual leave in accordance with UAE Labour Law. \* Career development and training opportunities. Job Type: Full-time Pay: From AED6,000.00 per month Work Location: In person