Operations Manager - Accounting and Tax Firm

Manage the firm's day-to-day administrative and business functions. Oversee non-billable workflows, manage human resources, implement technological solutions, and optimize internal processes to ensure certified public accountants (CPAs) and accounting staff can focus exclusively on client deliverables and profitability. Core Responsibilities * **Process Optimization:** Identify bottlenecks in tax preparation, bookkeeping, and audit workflows, implementing software and procedures to increase firm efficiency. * **Resource Management:** Assign workloads, track billable hours, and manage utilization rates to ensure optimal capacity planning across all levels of staff. * **Financial Operations:** Oversee the firm’s internal billing, accounts payable, accounts receivable, and payroll to guarantee healthy cash flow. * **Technology & Software Oversight:** Lead the implementation and maintenance of practice management software, billing systems, and cloud accounting tools (Odoo). * **HR & Administration:** Manage the recruitment, training, and performance reviews of administrative personnel and junior accountants. * **Risk & Compliance:** Ensure internal control procedures and data security policies are strictly enforced to maintain confidentiality and regulatory compliance. Key Qualifications * **Experience:** 3+ years of progressive management experience, ideally in a professional services or public accounting environment. * **Education:** Bachelor’s degree in Business Administration, Accounting, Finance, or Operations Management. * **Technical Skills:** Proficiency with practice management, CRM, and accounting ERP platforms. * **Soft Skills:** Exceptional leadership, organizational, conflict resolution, and communication skills. Pay: AED8,000.00 - AED10,000.00 per month Work Location: In person