Sales Agent – Ceramic & Porcelain Tiles

Company Description Ramirro Ceramica LLP is a premium manufacturer and exporter of porcelain and ceramic tiles based in India, serving importers, distributors, architects, and developers worldwide. The company offers a wide range of products, including GVT/PGVT tiles, ceramic wall tiles, large-format porcelain tiles, and slabs, with a strong focus on consistent shade and caliber control for repeat orders. Ramirro Ceramica ensures export-grade packing, optimized container mix planning, reliable lead times, and direct communication with company leadership. With a global presence across North America, Europe, the GCC/Middle East, Africa, and Asia-Pacific, the company is committed to delivering “Quality in Every Square” to its partners and customers. Role Description This is a full-time, on-site Sales Agent role located in Erbil, focused on promoting and selling ceramic and porcelain tiles to local and regional clients. The Sales Agent will identify and engage potential customers such as importers, distributors, architects, and developers, present product catalogs and samples, and provide detailed information on tile specifications, pricing, and delivery terms. Daily responsibilities include managing client relationships, responding to inquiries and quotation requests, preparing and following up on proposals, and coordinating with the internal team to ensure timely order processing and shipment. The role also involves monitoring market trends, visiting client sites, participating in industry events, and providing feedback to support product development and marketing strategies. Qualifications Strong Communication skills to present product information clearly, negotiate terms, and maintain professional client interactions. Customer Service capabilities to handle inquiries, resolve issues, and build long-term relationships with importers, distributors, architects, and developers. Proven Sales experience in building materials, tiles, ceramics, or related sectors, with the ability to meet or exceed sales targets. Training and coaching skills to educate clients and partners about product features, installation considerations, and best use cases. Basic understanding of Insurance or trade-related documentation is an advantage for handling export and logistics processes. Experience in B2B sales, preferably in the construction, architecture, or interior design industry. Ability to work on-site in Erbil, conduct regular client visits, and travel locally as required. Proficiency in English; knowledge of regional languages is an asset. Strong organizational, negotiation, and follow-up skills, with a results-oriented mindset. Minimum of a high school diploma; a bachelor’s degree in Business, Marketing, or a related field is preferred.