Sales Operations Officer (Real Estate)

Job Description – Sales Operations Officer (Real Estate) **Location:** Dubai, UAE **Industry:** Real Estate (Off-Plan) **Company:** Habico Properties About the Role We are looking for a highly organised and proactive **Sales Operations Officer** with **mandatory UAE real estate experience** in sales operations, developer coordination, and office management. The ideal candidate will play a critical role in supporting our growing sales team, ensuring seamless coordination with property developers, maintaining operational efficiency, and driving effective communication across departments. Key Responsibilities * Coordinate with **20–25 property developers**, maintaining strong professional relationships and ensuring timely communication regarding project launches, inventory updates, pricing, and documentation. * Act as the primary liaison between developers and the internal sales team to ensure accurate project positioning and smooth information flow. * Plan, organise, and execute developer presentations, project briefings, launch events, and internal training sessions for the sales team. * Manage pre-launch activities and booking operations, ensuring all documentation, approvals, and compliance requirements are completed accurately and on time. * Monitor the sales pipeline through **Bitrix CRM**, ensuring accurate data management, lead allocation, reporting, and follow-ups. * Generate regular operational and sales reports for senior management, providing insights into pipeline performance and operational efficiency. * Coordinate with the Marketing team to ensure project materials, brochures, pricing, and promotional campaigns are aligned with developer requirements. * Organise property site visits, networking events, broker engagement activities, and developer meetings. * Support the CEO and General Manager in executing strategic operational initiatives and ensuring cross-functional collaboration. * Maintain developer agreements, project documentation, and operational records in an organised and compliant manner. * Oversee day-to-day office operations, ensuring smooth administrative processes and supporting business continuity. * Assist with onboarding new sales consultants by coordinating CRM access, project training, and operational setup. * Continuously identify opportunities to improve operational processes, reporting accuracy, and overall sales efficiency. Requirements * **Mandatory:** Minimum **2–3 years of UAE real estate sales operations experience.** * Strong understanding of off-plan real estate processes, developer coordination, and booking procedures. * Experience working with multiple property developers and managing project launches. * Hands-on experience with CRM platforms (**Bitrix CRM experience is highly preferred**). * Excellent organisational, administrative, and multitasking abilities. * Strong communication and stakeholder management skills. * Advanced proficiency in Microsoft Excel, Google Workspace, and reporting tools. * Ability to work in a fast-paced environment while managing multiple priorities. * Professional, detail-oriented, and capable of maintaining confidentiality. Preferred Skills * Experience supporting a sales team of 40+ employees. * Knowledge of Dubai real estate regulations and developer procedures. * Strong analytical skills with the ability to produce meaningful operational reports. * Experience in office administration and process improvement. Pay: From AED1.00 per month Experience: * Real Estate Operations: 2 years (Required) Work Location: In person