AV Technician

**Company Description** Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club. **Job Description** * Consistently offers professional, engaging and friendly service. * Maintain buildings, performing minor and routine checks on AV system and other related maintenance activities. * Banqueting hall AV equipment should be maintained and store properly and to be ready to use all the time. * Inspect facilities and equipment for conformance with operational standards. * Arranging the systems well in advance before the functions and should place them back once the event is over in good working condition. * To ensure all the BGM systems are working normally & PPM to be done as per schedule. * Schedule repair, maintenance, and installation of machines, tools and equipment to ensure continuous operations and guest and owner satisfaction. * Complete preventative maintenance program items in coordination with plan. * Ordering of materials relating to AV system and followed up on timely basis. * Organizing respective areas related to engineering. * Follow department policies, procedures and service standards. * Follow all safety procedures. * Ensure Master card/Key/mobile/vacuum machine/Ladder sign in-out. * Identifies upgrading needs for all the AV systems, tools and equipment. * Meeting rooms & events request attending. * Proactively keep prepared for any event and take all detail make sure we have all equipment’s. * Attend to all electrical and general trade works. * Provide assistance for all our door banquet events. * Coordinate with IT for any software and network related issues in AV system * RSM request attending. * Check the PPM check list and carry out the PPM as per schedule for all electrical equipment. * While doing the PPM use the PPE. * Responding immediately for any emergency request for fire alarm, water flooding, gas alarm etc. * Immediately notify the Shift Engineer on the duty in case of any malfunction related to electrical lines, panels or controls. * Assisting in all the IT related issues as and when required. * Ensure the electrical rooms, AV control rooms are kept clean and orderly all the time. * Energy conservation to monitor. * Daily Pending works to be followed up without fail. * Ensure AV system PPM completed as per the schedule plan. **Qualifications** * Previous experience as an AV Technician is an asset. * Highly responsible and reliable. * Previous experience with painting, plumbing, electrical wiring and other related experience is an asset. * Ability to work cohesively with fellow colleagues as a part of a team with minimal supervision. * Enthusiastic and dependable. * Active listening. * Proficient in the English language (verbal & written), second language is an asset. * Customer service. * Interpersonal skills. * Good communications skills.