Food & Beverage Manager

We are seeking an experienced and results-driven **Food & Beverage Manager** to lead our hospitality operations. The successful candidate will oversee all food and beverage outlets, ensure exceptional guest experiences, drive revenue growth, optimise operational efficiency, and develop high-performing teams through continuous training and coaching. Key ResponsibilitiesOperations Management * Oversee the daily operations of all food and beverage outlets. * Ensure excellent service standards and consistent guest satisfaction. * Monitor food quality, presentation, cleanliness, and compliance with company standards. * Coordinate closely with the Executive Chef and restaurant management team to ensure smooth operations. * Ensure compliance with UAE food safety, hygiene, and health regulations. Team Leadership & Training * Recruit, train, coach, and mentor restaurant supervisors and service staff. * Conduct regular training sessions on customer service, food safety, product knowledge, upselling, and hospitality standards. * Develop onboarding and induction programmes for new employees. * Identify skill gaps and create individual development plans. * Monitor employee performance and conduct regular performance reviews. * Foster a positive, motivated, and service-oriented work environment. Business Growth & Revenue Management * Develop strategies to increase sales and improve profitability. * Analyse sales trends and recommend promotional campaigns. * Introduce upselling and cross-selling initiatives to increase average guest spending. * Work with the marketing team on seasonal promotions, events, and new menu launches. * Identify opportunities to improve operational efficiency and reduce costs without compromising quality. Financial Management * Prepare and manage departmental budgets. * Monitor food cost, beverage cost, labour cost, and operating expenses. * Analyse financial reports and implement corrective actions when required. * Ensure accurate stock control and inventory management. * Minimise waste and prevent stock losses. Customer Experience * Ensure guests receive outstanding service at every touchpoint. * Handle guest complaints professionally and implement service recovery measures. * Monitor customer feedback and implement continuous improvements. * Build a culture focused on hospitality excellence. Compliance & Quality Assurance * Ensure all outlets comply with company policies and legal requirements. * Conduct regular quality and hygiene audits. * Maintain HACCP and food safety standards. * Ensure all licences and operational documentation remain current. Work Location: In person